Interesting thou, the article is written in early November 2002, sure would be nice to have a look at the books from that time. Hopefully something has happened on the usability front since then.
All I know about usability I have learned from Mr Cooper. No shame in that. But it's a bit like my apartment, all of my furniture is from IKEA.
Indeed - I didn't notice the publish date. Although I think that to some extent usability is somewhat universal in its' core principles. Then, of course, you have specific web problems (challenges ;)) that changes with the evolution of techniques.
I think I'll post this on the resources page. Great site.
For more so-called web2.0 things the libraries protype.js and scriptaculous is just great :)
Great stuff John. This is very interesting reading. A CMS should definitely put the users at first hand. That is both the user interacting with the CMS and the user that visits the sites created using it. Awareness of users in different situations is crucial, and making the content usable is a big step in the right direction for any web site.
Thanks for sharing!
(bunch of google ads I know but some helpful snippets for the budding web developer - Look for C for pike like samples :-) )